VOLUME 3 – SUMMER 2003

Table of Contents

EDUCATIONAL RESEARCH

• Exam Question Sequencing Effects on Marketing and Management Sciences Student
  Performance
  Michael Russell, Michael J. Fischer, Carol M. Fischer, Kathleen Premo 1

• Using the Importance-Performance Grid to Evaluate International Student
  Perceptions of Service Quality in Education: An Investigation from an Australian
  College Perspective
  Mathew Joseph, George Stone, Beatriz Joseph 11

• Inter-Group Communication Among Cross-Disciplinary Student Teams: An Exploratory
  Study of Process and Effects
  Kenneth Laird, Melvin Prince, Mark T. Spence 26

• A Futuristics Course: Towards Instilling a Future-Orientation in Marketing Students
  Allen D. Schaefer, Denny McCorkle 40

• Exemplum Docent: Maximizing Student Learning by Involving Students and
  Technology in the Assessment and Feedback Process
  Lori S. Feldman 52

• Three Personal Development Student Learning Activities: Separate But Conceptually
  Linked
  Steven B. Corbin 68

PROFESSIONAL DEVELOPMENT